Privacy Policy
Last updated: May 2025
1. Introduction
Cadence Core ("we", "us", "our") operates cadencecore.life and provides guided excursion services across Canada. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia PIPA.
2. Information We Collect
We may collect: full name, email address, telephone number, enquiry and booking details, preferred dates, group size, budget range, messages you submit, IP address, browser type, pages visited, and cookie data.
3. Purposes of Collection
We use personal information to respond to enquiries, process bookings, communicate about excursions, improve our website, comply with legal obligations, and—with your consent—send promotional communications about Cadence Core programmes.
4. Legal Basis
We collect and use personal information with your consent or as otherwise permitted under PIPEDA. You may withdraw consent subject to legal or contractual restrictions.
5. Cookies and Similar Technologies
Our site uses essential and analytics cookies to remember preferences and understand traffic patterns. You may disable cookies in your browser; some features may not function properly.
6. Third-Party Service Providers
We may share information with hosting providers, email services, payment processors, and analytics platforms bound by confidentiality obligations. We do not sell personal information.
7. Retention
Enquiry records are retained for up to three years. Booking and financial records are retained for seven years or as required by law. Cookie data is retained per browser session or up to twelve months.
8. Your Rights
You may request access to, correction of, or deletion of your personal information. You may withdraw marketing consent at any time. To exercise rights, contact [email protected].
9. Complaints
If you believe we have not addressed your privacy concern, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
10. Contact
Privacy Officer: [email protected]
1286 Hornby Street, Vancouver, BC V6Z 1W2
+1 604 555 0173